Promotion Terms & Conditions
TERMS & CONDITIONS – VEGAS PRIZE
1. The Las Vegas Trip for two packages consists of….
o A 5 night stay at the Bellagio Hotel
o Return flights from Heathrow Airport (LHR)
o Private taxi to / from Las Vegas Airport (LAS)
o Grand Canyon Helicopter Trip
o £1,000 Spending Money
2. Winner & guest must hold a valid passport / visa that satisfies US immigration requirements.
3. Only 1 x ‘Vegas Trip for two’ is available via this promotion.
4. We will arrange a convenient date for this trip with the winner. The trip must be taken before 31st May 2024. It may not be possible for you to travel on the exact dates chosen by the winner, in which case we reserve the right to offer an alternative date period for this trip. Bookings will be off peak only and not during, holiday season, festivals etc.
5. In order to secure booking on flights and hotels we would normally require a minimum of 20 days’ notice.
6. The following items of a personal nature are not included in this package and will be payable by the winning customer, telephone, insurance, travel visas etc. Any charges made to the room at the request of the guest.
7. This prize will be fulfilled by third party, Initial Rewards Ltd.
8. Hippodrome Casino, Betway Ltd & Initial rewards shall not be liable for any matter whatsoever that is beyond its control and shall not in any circumstances be responsible for any sequential or indirect loss that may be incurred by the client or its guests, associates and agents, or any third party.
9. Customers who are, or become, self-excluded from any gaming brand within the SuperGroup network or have had restrictions placed on their account during the Promotional Period may not be eligible to participate in this promotion.
10. The 2nd person (guest) accompanying the winner of this prize must be 18+ and for responsible gambling reasons must not be self-excluded from gambling.
11. We reserve the right to withdraw or alter this promotion at any time without notice.
12. No cash alternative applies but this prize is transferable (to another person) should the winner choose to do give it to someone else. All people going on this trip must be 18+ and for responsible gambling reasons must not be self-excluded from gambling.
TERMS & CONDITIONS – iPAD PRIZE
1. Please follow the instructions you are given when you win an iPad to claim your prize.
2. The iPad model available via this promotion is a 10.9-inch iPad Air Wi-Fi 64GB – Space Grey model.
3. A total of 5 iPads will be given away via this promotion.
4. This prize can be collected from the Hippodrome Casino in London or posted to a UK postal address.
5. Customers who are, or become, self-excluded from any gaming brand within the SuperGroup network or have had restrictions placed on their account during the Promotional Period may not be eligible to participate in this promotion.
6. We reserve the right to withdraw or alter this promotion at any time without notice.
TERMS & CONDITIONS – BONUSES
1. You must email [email protected] to claim your bonus prize.
2. Bonuses will be credited to your online account within 2 working days of your email being received.
3. Each bonus is subject to 30 times playthrough before funds can be withdrawn from the casino account.
4. Play at certain games will contribute a different percentage towards the playthrough requirement. The contributing percentages are:
| Contribution % | If you wagered £50 what would it contribute | Games |
| 100% | £50 | Slots and Parlor Games |
| 8% | £4 | All Table Pokers, all Roulettes, all Video/Power Pokers (except All Aces and Jacks or Better Video/Power Pokers), all Blackjacks (except Classic Blackjack), Casino War and Live Money Wheel (Dream Catcher). |
| 0% | £0 | (excluded games) – Classic Blackjack, All Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog and Sic Bo |
Note: Playthrough (wagering) made using the Gamble Feature on Slots or the Double Feature on Video Pokers will not count towards playthrough requirements.
5. Any winnings made after your bonus has been awarded may only be withdrawn once the full wagering requirements have been met. Should you wish to withdraw prior to meeting the wagering requirements, you may do so by forfeiting the bonus and all winnings. If you wish to do so, please contact Hippodromeonline.com Customer Support.
6. All withdrawals will be subject to audit by Hippodrome Casino. Hippodrome Casino reserves the right to reclaim a bonus and any winnings and/or close an account in a situation of obvious abuse or fraud.
7. Cash bonuses are non transferable and cannot be used in the Hippodrome Casino in Leicester Square i.e. they can only be used online at hippodromeonline.com
8. Bonuses awarded via this promotion may not be claimed in conjunction with any other promotion offered by Hippodrome Casino and are subject to on-going review. Hippodrome Casino reserves the right to amend this bonus offer and it’s terms at any time, including the cancellation of the promotion.
9. Customers who are, or become, self-excluded from any gaming brand within the SuperGroup network or have had restrictions placed on their account during the Promotional Period may not be eligible to participate in this promotion.
10. This promotion is also subject to our standard “Terms & Conditions” and the information stated within the “Your Online Wallet” section of our website.
TERMS & CONDITIONS – FREE SPINS
1. You must email your claim code & Hippodromeonline.com username to [email protected] to claim your free spins.
2. Free spins will be credited to your online account within 2 working days of your email being received
3. Free spin prizes can only be redeemed online at hippodromeonline.com. They cannot be claimed / used in the Hippodrome Casino in London.
4. All free spin prizes will be based on our online slot game ‘Gold Blitz’
5. Once you have opted in to receiving your free spins (which you see when you login at www.hippodromeonline.com), simply load Gold Blitz and select either:
‘Use Free Games Now’ – to begin play
Or
‘Use Later’ – to save play for another time
Or
‘I do not want this Free Games offer’ – to remove the Bonus Spins awarded.
6. The spins will expire after 7 days
7. Spins cannot be redeemed for Bonus Casino Credits or cash
8. Spin Value = 10p
9. All winnings won as a result of play using the Spins will be credited to the Bonus Account and are therefore subject to thirty (30) times play through (wagering) before funds may be withdrawn.
Play at certain games will contribute a different percentage to the wagering requirements:
| Contribution % | If you wagered £50 what would it contribute | Games |
| 100% | £50 | Slots and Parlor Games |
| 8% | £4 | All Table Pokers, all Roulettes, all Video/Power Pokers (except All Aces and Jacks or Better Video/Power Pokers), all Blackjacks (except Classic Blackjack), Casino War and Live Money Wheel (Dream Catcher). |
| 0% | £0 | (excluded games) – Classic Blackjack, All Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog and Sic Bo |
Note: Playthrough (wagering) made using the Gamble Feature on Slots or the Double Feature on Video Pokers will not count towards playthrough requirements.
GENERAL TERMS & CONDITIONS
1. No cash alternative will be offered for any prize.
2. Customers who are, or become, self-excluded from any gaming brand within the SuperGroup network or have had restrictions placed on their account during the Promotional Period may not be eligible to participate in this promotion.
3. We reserve the right to withdraw or alter this promotion at any time without notice.
4. Unclaimed prizes will be voided on 31st May 2024. Please ensure your contact details are up to date to ensure we can reach you.
5. If playing online you must play the games listed at the bottom of www.hippodromeonline.com/welcome/vegas-promo to be in with a chance of winning a random prize from this promotion.
26th October 2022
BIRTHDAY AND SEASONAL GIFT TERMS AND CONDITIONS
SEASONAL GIFTS:
1.1 Christmas and Birthday gifts are available to Platinum and Black card holders who have:
• Downloaded and registered on the Hippodrome Member App
• Supplied a valid email address to the reception and opted in to receive Hippodrome Rewards marketing materials by emails
1.2 Black card holder gifts:
• Annual Birthday gift of 40,000 rewards points
• Annual Christmas gift of 20,000 rewards points
1.3 Platinum card holder gifts:
• Annual Birthday gift of 10,000 rewards points
• Annual Christmas gift of 5,000 rewards points
1.4 Customers eligible for the Annual Birthday gift will receive a QR code in the Hippodrome Member App, valid for the duration of their birthday month. The gift will expire when the birthday month has ended. The QR code, in the voucher tab on the Hippodrome Member App, must be shown at Cashdesk for the points to be added to the customers membership account.
1.5 Customers eligible for the Annual Christmas gift will receive the relevant rewards points through the Hippodrome Member App during December and will have until 31st December 00:00 to redeem the rewards points at Cashdesk.
1.6 Rewards points can be redeemed for Super Odds Gaming chips or Freeplay.
1.6.1 Rewards point redemption for Freeplay will be capped at £200 (equivalent of 20,000 rewards points) per gaming day.
1.7 If card holders are unable to download or register on the Hippodrome Member App, a member of the Hippodrome staff, including but not limited to the Welcome Desks, Customer Relations and/or Customer Marketing will be more than happy to assist upon request, otherwise:
1.7.1 Black and Platinum card holders will be offered a complimentary amount of rewards points redeemable towards food, beverage, in-house show and/or in any of the Hippodrome’s hospitality outlets. The amount is subject to a positive comp bucket on the customer’s Hippodrome account. The comp bucket is automatically calculated by the Hippodrome’s Management System.
1.7.2 Hippodrome outlets include but limited to Heliot Steak House, Chop Chop by Four Seasons at the Hippodrome, Rooftop, and in-house show.
1.7.3 In some cases, an alternative Seasonal gift may be offered which may include: Chinese New Year and/or other special events.
1.7.4 Alternatives are not permitted without prior authorisation from the senior management team.
1.7.5 In-house birthday celebrations:
i. Customers must contact a Customer Relations Manager (CR) for reservations
ii. Subject to availability
iii. Must be booked within the birthday month
iv. Customers are obliged to pay any payment due outside of the contribution limit agreed with the CR
1.8 Gifts are not transferable.
2. Super Odds Gaming Chip Terms and Conditions
a. When a Super Odds Gaming chip wins it is paid at 100 x the relevant multiple.
b. Gaming staff will determine the maximum and minimum Super Odds Gaming chip stakes in accordance with the posted table limits.
c. Winning Super Odds Gaming chip bets will be paid with cash chips (or wheel chips on roulette) at the appropriate odds.
d. Super Odds Gaming chips can be used on any casino game with the exception of:
i. Casino War;
ii. Even Chance bets on Roulette;
iii. Betting Player and Banker simultaneously on Baccarat
iv. where the full value of the chip is not used for an individual wager; or
v. in cash or competition games related to the poker deck
e. Super Odds Gaming chips can only be exchanged at the Cash Desks for their nominal face value.
f. In the event of any dispute, the decision of the Hippodrome Casino will be considered final and no correspondence will be entered into.
g. The Hippodrome Casino reserves the right to modify, alter, discontinue or terminate the Super Odds Gaming chip promotion at any time for any reason whatsoever without notice to players.
h. The Hippodrome Casino accepts no responsibility for chips lost or damaged/altered by the customer.
i. Super Odds Gaming chips are non-transferable.
Terms and Conditions – £1000 Lucky Draw
- Lucky Draw tickets will be issued automatically from the Lighting Roulette terminals.
- Lucky Draw tickets can only be earned on Lighting Roulette terminals in Lola’s.
- Lucky Draw tickets are issued randomly based on
- card in the machine
- play during card in
- Lucky Draw tickets are non-transferrable
- It is the responsibility of the player to have their loyalty card inserted properly into the card reader to earn a Lucky Draw ticket
- Draws will take place in Lola’s every Friday at 6pm. £1000 Free play to be won.
- Players must be present when presenting on the day of the draw.
- Hippodrome Management reserves the right to modify or cancel any offer without prior notice
- Must be 18 years of age or older
- Lucky Draw promotion is only available to the Hippodrome Rewards Loyalty Scheme members, which actively use their cards during play (no cost to join)
- Must be an active Hippodrome Loyalty account
- Damaged or spoiled tickets will not be honoured
- Any tickets printed in error will not be honoured and will be voided
- Gaming staff has no access to re-issue lost or damaged vouchers
- If draw day not available the funds will be rolled to the next draw day.
Mechanism
- Draw will take place every Friday at 6pm.
- Senior on duty to prepare the Tombola before the draw.
- Customers will place their Lucky draw tickets in the tombola 10 minutes before the draw.
- Senior to do the draw at 6pm, Senior will pick up a ticket from the tombola and announce the winner.
- Senior will take the winner to Cash Desk and process a £1000 free play for the customer.
- Senior will send an email to JS and WN with all the details.
- Senior to empty the tombola and hand the tickets to WN.
If customer does not want the free play ticket, points can be added to the customer’s profile. Gaming Manager/Will Narvaez to do this and an email to be sent to JS and WN.
SWEET 16 MILLION PROMOTION
Promotion Outline:
- To celebrate Hippodrome’s 16millionth customer, 16 Rewards card holders will be selected at random to win a prize consisting of;
- Pre-drink in Permission for 2;
- Dinner for 2 people in Heliot Steakhouse, or Chop Chop;
- £100 equivalent betting value Super Odds gaming chips.
- Promotion is valid for all on-site visits made to The Hippodrome on Wednesday 16th August.
All Hippodrome Rewards card holders may enter the promotion without play. Entry into the prize draw is free, no purchase is necessary.
TERMS AND CONDITIONS
1. Entries:
- It is the participant’s sole responsibility to ensure their visit is logged; Rewards cards must be swiped at any Welcome Desk, live gaming table, gaming machine or any hospitality outlet within the building.
- Participants should visit any Welcome Desk to ensure contact details are correct and have opted in to be contacted.
- 16 winners must have visited between 8am on Wednesday 16th August and 6am on Thursday 17th August to participate.
- Sign-up to the Hippodrome Rewards programme on the day of the promotion is permitted.
- Winners will be selected at random.
- Winners will be announced and contacted by Friday 18th August.
- In the event the winner cannot be contacted; an alternative winner will be selected.
2. Prize:
- Winners must book the redemption of the prize in advance.
- Subject to availability.
- Pre-drink in Permission, dinner and Super Odds gaming chips must be claimed by winner and redeemed on the same day.
- 2 pre-drinks may be any soft drink or house-level cocktail on the drinks menu in Permission, up to the value of £40 total.
- Dinner will be for 2 people, in either Heliot Steak House or Chop Chop. A maximum of £200 will be put towards the final bill.
- Winner’s guest must be over 18 years.
- Bookings of more than 2 people is authorised, but any balance due after £200 is deducted from the final bill must be paid in full.
- £100 in Super Odds gaming chips may be collected from the main Cashdesk on the ground floor. Booking must be made in advance.
- Super Odds Gaming chips terms and conditions can be found on our website at www.hippodromecasino.com/hippodrome-rewards-terms-conditions/
- No cash or freeplay alternative will be given.
- Authorisation will be obtained prior to any photography being used in any digital marketing, and only used for Hippodrome’s sole purpose.
- Participants are not permitted multiple wins.
- The winner must produce their Hippodrome Rewards card, or card within The Hippodrome Rewards App.
- There will be no cash alternative, or alternative offered for the value of the prize.
- The offer is only for the selected Rewards card holder and is not transferrable.
- Winners will have 6 months from the date of the promotion to redeem their prize.
3. General:
- All participants must be at least 18 years of age to enter.
- All participants must be registered with the Hippodrome Rewards Programme.
- If the winners fail to follow the rules of the promotion or there is, at the Hippodrome’s sole discretion, a health and safety risk, the promotion will be cancelled.
- The Hippodrome Casino will endeavour to track participant’s visits as accurately as possible but accepts no liability for any errors however so caused.
- Hippodrome Management reserve the right to modify or cancel this promotion at any time without prior notice.
- In the event of a dispute or disagreement the decision of The Hippodrome Management is final.
- Save where liability cannot be limited as a matter of applicable law, The Hippodrome shall not be liable for any loss, damage, or liability arising from this promotion.
- The Hippodrome reserves the right to exclude any entry (including winning entries) where the player is subject to a barring, suspension, or self-exclusion.
- The Hippodrome reserves the right to exclude any entries which it considers fraudulent or based on misconduct.
- Employees of The Hippodrome Casino are not eligible to register or participate in the promotion.
- By participating in the promotion, you agree to abide by the terms and conditions of the promotion.
4. Who are we?
- We are Hippodrome Casino Limited, a company registered in England and Wales under company number 05497987.
- Our registered office is at Hippodrome Casino, Cranbourn Street, Leicester Square, London, WC2H 7JH.
- Hippodrome Casino Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 29471. Details of its current licence status as recorded on the Gambling Commission’s website can be found at www.gamblingcommission.gov.uk/public-register/business/detail/29471
- Our Privacy Policy is available at www.hippodromecasino.com/privacy-policy/. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use.