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Triple / Double Rewards Points Promotion Terms & Conditions
22nd October 2020
- Website T&C’s
- Hippodrome Rewards T&C’s
- Daily Prize Draws T&C’s
- 2x / 3x Rewards Points T&C’s
- Web Account T&C’s
- Hippodrome Member App T&C’s
- Heliot Restaurant Reservations T&C’s
- Newsletter T&C’s
- Ticketmaster T&C’s
- Boozy Tea Room Magic Mike Live 2-4-1 Terms & Conditions
- Magic Mike Live Rewards Complimentary Tickets T&C’s
- Cash Cyclone T&C’s
- Gold Giveaway T&C’s
- Complaints & Disputes Resolution
- Cookie Policy
- Privacy Policy
- Individuals’ Rights
- CCTV & Body-worn Camera Policy
- Facial Recognition Policy
1. PROMOTION
1.1 Play between 08:00 and 12:00 to earn triple rewards points and a maximum of 3 prize draw tickets daily
1.2 Play between 12:01 and 18:00 daily to earn double rewards points and a maximum of 2 prize draw tickets daily
1.3 This promotion will apply to all rewards points earned on all tracked Slots, electronic machines, and live gaming tables. The promotion does not include poker deck games, and any spend on hospitality
1.4 Promotional rewards points will automatically be credited to a participant’s account within 48 hours
1.5 Participants can redeem their rewards points for table gaming (Super Odds Gaming Chips), Free play tickets, food, beverage, entertainment (where available) and merchandise
2. TERMS & CONDITIONS
2.1 Participants must be over 18 years of age to enter
2.2 Participates must be signed up to the Hippodrome Rewards programme and eligible to participate
2.3 Employees of The Hippodrome are not eligible to register or participate in the promotions
2.4 The promotion applies to all live gaming tables and electronic machines but does not include poker deck games
2.5 The promotion does not apply to spend on food and beverage at The Hippodrome
2.6 Participants will earn triple rewards points for play between 08:00 and 12:00 daily on live gaming tables, slots, or electronic machines from Monday 26th October 2020. Live tables do not include poker deck games
2.7 Participants will earn double rewards points for play between 12:01 and 18:00 daily on live gaming tables, slots, or electronic machines from Monday 26th October 2020. Live tables do not include poker deck games
2.8 Participants cannot enter into more than one rewards points promotion per day
2.9 Promotional rewards points will automatically be credited to a participant’s account within 48 hours
2.10 Rewards points are awarded subject to system availability
2.11 Rewards points can be accrued on participant’s tracked table play on the live gaming tables or electronic machines and are calculated at The Hippodrome’s sole discretion. Rewards points may be calculated on the basis of actual play and/or on the basis of participant’s average bet, the length of time and the games played
2.12 Rewards points will be earned by actual gaming play, not via buying in and cashing out
2.13 The Hippodrome reserves the right to vary the rate at which reward points are awarded at its sole discretion
2.14 Rewards points are valid for a maximum period of 13 months from the date that they are awarded
2.15 Rewards points will be forfeited if an account is dormant for 6 months
2.16 Expired rewards points cannot be reclaimed
2.17 Rewards points cannot be added retrospectively
2.18 The Hippodrome reserves the right to adjust rewards points account balances due to computer error, machine malfunction, operator error, fraud, or other misuse
2.19 No rewards points can be exchanged or transferred for cash
2.20 For more details on spending rewards points, see clause 6. Points Redemption, in General terms and conditions
2.21 The draws take place daily at 15:00 and 18:00 from Monday 26th October 2020
2.22 One winner will be selected at each draw time. A total of two winners selected on each draw date for the duration of the promotion
2.23 Entry into the prize draw is free. No purchase is necessary
2.24 One free draw ticket (without play) can be collected daily from the Welcome Desk, during opening hours, from 12:00 on Monday 26th October 2020
2.25 Players will earn one draw entry for every £150 of turnover. Turnover is calculated by the Hippodrome’s management software programme and the Hippodrome’s decision on the amount and method of calculation is final
2.26 A maximum of 3 draw tickets can be earned daily (including the 1 free draw ticket)
2.27 Draw tickets printed from the Welcome Desk will be paused 15 minutes before each draw time (14:45 and 17:45) and will commence again after the draw winner has been announced
2.28 Draw tickets from the 15:00 draw will rollover to the 18:00 draw time, on the same day
2.29 Tombola will be emptied daily, after the 18:00 draw
2.30 Any draw tickets placed into the tombola after the 18:00 draw time (once emptied) will be entered into the following day’s draw
2.31 Draw tickets must be placed in the tombola which is located on the first floor (MML Door 2)
2.32 It is the Hippodrome Rewards Cardholder’s sole responsibility to visit the Welcome Desk and identify the tickets earned so they can be printed and placed in the tombola in time for the day’s draw
2.33 Damaged or spoiled draw tickets will not be included
2.34 Participants are permitted to win multiple draws over the promotion period
2.35 Winners drawn from the tombola do not need to be present at the time of the draw but must leave valid contact details in the event their name is called
2.36 Although the draw will be broadcasted on The Hippodrome’s social media, this will be restricted to ticket number and/or membership number. No names will be broadcast
2.37 Winners of each draw will be announced by name and membership number over the PA system within the Main Gaming Floor
2.38 Winners will have 23 hours to identify themselves to a Hippodrome staff member. After this time if the participant has not come forward, a new winner will be selected at the same draw time the following day
2.39 Winners onsite at the time of the draw will choose from one of four envelopes to determine the prize won. If not onsite they will be contacted by the Marketing team and given the option to participate and select a prize at the same draw time the following day
2.40 The winner of the draw must demonstrate that the winning draw ticket belongs to them by producing their Hippodrome Rewards card, or is verified by the Marketing team
2.41 The prize pool of each promotional draw is £500 (in betting value) in Super Odds Gaming Chips or Free play
2.42 Replacement Hippodrome Rewards cards can be obtained at the Welcome Desk
2.43 Rewards points and draw tickets can only be earned and redeemed at The Hippodrome
2.44 The promotion is intended for the sole use of the participant registered as The Hippodrome Rewards account holder. Rewards points and draw tickets can only be earned by The Hippodrome Rewards card holder
2.45 Promotion, benefits, and redemptions are subject to availability
2.46 Promotion, rewards points, and redemption are non-transferable
2.47 The Hippodrome Casino reserves the right to suspend the promotion or suspend the right to redeem rewards points if the participant has an outstanding debt
2.48 Participants can earn rewards points and draw tickets when tracked at all gaming tables. It is the participant’s responsibility to ensure that when playing live games that they hand their Hippodrome Rewards card to the dealer before their gaming session commences
2.49 To earn rewards points and draw tickets for tracked Slots and electronic gaming, the participant’s Hippodrome Rewards card must be inserted into the card reader prior to gambling and must remain in place for the duration of the gaming session. It is the participant’s responsibility to ensure the card is inserted correctly in the machine
2.50 The Hippodrome will endeavour to track participants play and spend as accurately as possible but accepts no liability for any errors however so caused. The Hippodrome’s decision regarding rewards points and draw tickets awarded will be final
2.51 Rewards points and draw tickets cannot be earned or redeemed whilst the customer is in breach of The Hippodrome Casino’s terms and conditions
2.52 The Hippodrome reserves the right to suspend or cancel promotional rewards points or draw tickets if it is found that the participant is in breach of its terms and conditions
2.53 Save where liability cannot be limited as a matter of applicable law, The Hippodrome shall not be liable for any loss, damage, or liability arising from this promotion
2.54 The Hippodrome reserves the right to terminate any entry to the promotion (including rewards points or draw tickets) where the participant is subject to barring, suspension, or self-excludes through SENSE (operated by The Betting and Gaming Council). Any existing rewards points balances will be cancelled
2.55 The Hippodrome Casino reserves the right to exclude any entries which it considers fraudulent or based on misconduct
2.56 Hippodrome Management reserve the right to modify or cancel this promotion at any time without prior notice
2.57 By participating in the promotion, you agree to abide by the terms and conditions of the promotion
2.58 In the event of a dispute; The Hippodrome’s decision will be final and binding